Terms of Service

These Terms are an agreement between you ("you") and ClearPath ("we"). By creating an account, asking for disposal guidance, or booking a pickup, you accept them. If you don't accept them, please don't use the service.

ClearPath is a civic disposal-guidance and pickup-coordination service. We explain how to dispose of items based on the rules your city, county, or state actually publishes — with the source named — and we let you book pickups with licensed local haulers when you can't take something to the curb yourself.

ClearPath is not a hauler, a waste processor, or a municipal service. We don't handle your item ourselves. Our guidance is a recommendation based on the rules published by the relevant authority and our reasoning — not a regulatory determination. If our guidance and your local ordinance disagree, your ordinance wins. Tell us so we can update the rule.

• One account per person. You're responsible for keeping your sign-in details private.
• You must be at least 13 years old to register.
• Give us accurate ZIP and address information — bad data breaks routing and pickups for you and your neighbors.
• Don't pretend to be someone else. Don't sign up on behalf of a city, county, or company you don't actually represent.

Please don't:

• Submit content you don't have the right to share — for example, someone else's photos.
• Try to slip a hazardous item through a non-hazardous pickup path on purpose.
• Use ClearPath to dispose of biomedical, radioactive, or specialty-regulated waste that requires handling outside our rule catalog. Call your local hazardous-waste facility instead.
• Copy our data, scrape our pages, or rebuild our service from those scrapes.
• Abuse the feedback channel — spam, harassment, or pretending to be a hauler.

We can suspend or close accounts that break these rules. We'll try to give you notice when we can.

• You are the customer. The hauler is an independent licensed operator. The pickup itself is a direct service between you and the hauler — ClearPath is the coordinator.
• Cancellation window. Free up until a hauler claims your job. Once a hauler has claimed it, the cancellation rules shown on the pickup detail page apply.
• Proof of service. Haulers are required to upload at least one proof-of-service photo before they can mark a job complete.
• If something goes wrong. If the hauler took the wrong item, damaged something, or no-showed, flag it in the app. A real person reviews flagged pickups within 3 business days and resolves them — including refunds when warranted.

Today, residents use disposal guidance and "was this helpful?" feedback for free. When pickup pricing is active for your area, the rate card is shown before you submit and you're charged when the job is complete. Card details are handled by a secure payment provider — we never see or store your card number.

ClearPath's guidance is built from the ordinances your city or county publishes, the websites of recycling and hazardous-waste facilities they recognize, and AI recognition of the item you ask about. It's accurate to the best of our knowledge, sourced and dated, but it's not a legal determination. You remain responsible for following local law. If you're ever unsure about a hazardous item, call your local hazardous-waste facility before disposing.

When you submit text or a photo, AI tools help us recognize the item — for example, telling a lithium battery from an alkaline one. We choose vendors who are contractually prohibited from keeping your submissions or training models on them. The full picture is in our Privacy Policy.

To the maximum extent the law allows, ClearPath is not responsible for indirect, incidental, or consequential damage from your use of the service. Our total liability for any claim is capped at the fees you paid us in the 12 months before the claim — or $100 if you paid nothing.

Nothing here limits liability for gross negligence, intentional misconduct, or anything else that can't be limited under the law that applies to you.

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law rules. Any dispute that goes to court will be heard in the state or federal courts in Hennepin County, Minnesota.

We'll post any change here and update the date. If a change affects pricing, adds new restrictions, or changes how disputes are handled, we'll email registered users at least 14 days before it takes effect.

Questions about these terms? hello@tann.ai. A real human will reply.